HELP CENTER

Our aim is to help make things simpler not harder.

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Financial Assistance

At CovaU, we know that life doesn't always go to plan. We can help.

Moving Home

Power up your move with same day approval for next day reconnection.

Energy-Saving Tips

Saving energy saves money and reduces your carbon footprint.

Terms & Conditions

Looking for the fine print? You'll find all the details right here.

Faults & Emergencies

View contact details for local distributors responsible for your supply.

Contact Us

Need help? Our friendly customer care team are here for you 24/7.

Frequently Asked Questions

Common Questions

100% Australian owned

We understand what’s important to Aussies — the best rates going, customer care that actually cares and hassle-free, reliable service. A few perks are always great too, so we include offers from over 4,500 partners in every plan.

Covau Energy Australian owned

Low rates means more savings

Our reputation has been built on our competitive rates. With CovaU Energy, you can save loads on your electric bill. All with no hidden fees. How much can U save with CovaU Energy?

24/7 Support

Tired of waiting for customer support? We get it. That’s why our friendly team is here day and night, 7 days. You can contact us over the phone and online, for real help when you need it.

Award-winning supplier of choice

Year-on-year winners at Mozo Experts Energy Choice Awards, and one of the highest-rated energy companies in Australia with over 4 stars on both Google and Product Review.

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No lock-in contracts

At CovaU Energy, we don’t charge you more for a flexible month-to-month plan. With no lock-in contracts, all of our low-rate plans are as flexible as you are. No hassle, no commitment. Just discounted plans that work for you.

Applies to Residential and small business. For Commercial & Industrial applications get your quote here.

Energy Saving Tips

Switch to one of our low-cost energy plans today

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