We'd love to hear from you!
Fill in the form below and a member of the team will be in touch ASAP.

1300 689 866

General Enquiries 24/7

1300 111 688
Sales Hotline

Fault & Emergencies

Find your local distributor here.
For blackouts, faults and outages in your area, contact your energy distributor

Level 11, 201 Kent Street,
Sydney, NSW 2000, Australia

want to get in touch?

Email us and we will be in touch with lightning speed.

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Other Contact Services

Messsage Us

Text the following keywords to
+61 427 952 463
for immediate account information:

    • BAL - Account Balance
    • STATUS - Account Status
    • INV - Copy of your latest invoice

Chat with us online

Our energy experts are here to answer any questions you may have.


1300 460 888
Weekdays, 9am-8pm

Feedback & Complaints

Letting us know about your experience with us helps to improve the way we do business in our systems, policies and procedures. If you have feedback, or an issue you'd like us to resolve, contact us by sending an email to or call us at 1300 689 866 to discuss how we can work together.

If you're not satisfied with how we handle your complaint or query, please contact Energy and Water Ombudsman

For more details, please refer to our Standard Complaints and Dispute Resolution Policy.