VIC Additional Fees
Effective from 1st July 2023
| PAYMENT FEES | Charges (GST Inclusive) |
|---|---|
| Dishonoured payment fee | $9.50 |
| * Direct Credit or Debit Card payment fee | 0.73% |
| * Australia Post Credit or Debit Card payment fee | 0.803% |
| * Australia Post over the counter payment fee | $3.00 |
| * Paper Bill fee | $1.75 |
* Applied to Market Retail Contract only.
| RECONNECTION/ DISCONNNECTION FEES | Charges (GST Inclusive) |
|---|---|
| These fees are set by your distributor and do change from time to time. Please check your distributors website for our current rates and charges. | |
| ELECTRICITY (Reconnection -may incl. move in- Business Hours Rate) | |
| Citipower | $44.85 |
| Powercor | $66.44 |
| Ausnet | $43.27 |
| Jemena | $61.55 |
| Jemena Remote | No Charge |
| Ausnet Remote | No Charge |
| United Energy | $62.24 |
| ELECTRICITY (Disconnection -may incl. move out – Business Hours Rate) | |
| Citipower | $45.52 |
| Powercor | $70.61 |
| Ausnet | $43.27 |
| Jemena | $88.25 |
| Jemena Remote | No Charge |
| Ausnet Remote | No Charge |
| United Energy | $62.24 |
| GAS (Reconnection -may incl. move in – Business Hours Rate) | |
| AGN | $103.40 |
| SP Ausnet | $70.40 |
| Multinet | $54.09 |
| GAS (Disconnection -may incl. move out – Business Hours Rate) | |
| AGN | $126.50 |
| SP Ausnet | $70.40 |
| Multinet | $64.16 |
| SPECIAL METER READ | |
| ELECTRICITY (Business Hours) | |
| Citipower (Manual Read) | $36.87 |
| Powercor (Manual Read) | $58.32 |
| Ausnet (Manual Read) | $43.27 |
| Jemena (Manual Read) | $59.30 |
| United Energy (Manual Read) | $29.23 |
| GAS (Business Hours) | |
| SP Ausnet | $7.68 |
| Multinet | $8.22 |
| AGN (Metro) | $11.33 |
If a network distributor or government regulator varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. Generally network related services passed directly through however we may in some circumstances include our reasonable costs for arranging such services on your behalf.
Note: Not all network charges including some disconnection and re-connection charges are displayed here, fees vary between networks, services and schedules, please contact us directly on 1300 689 866 for specific rates that may be applicable to you for ancillary services.
For fees related to 1st July 2022 to 30th June 2023, click here.
