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Menu
Join Now
Industrial & Commercial
Benefits of Solar Energy
GreenPower
Your Bill
Payment Options
Payment Difficulties
How to Read Your Invoice
Concessions & Rebates
Submit Your Own Meter Reading
Smart Meter Upgrade
Additional Fees
Why Covau
About CovaU Energy
Awards and Recognition
CovaU Rewards
TERMS &
CONDITIONS
COVAU MARKET RETAIL AGREEMENT
COVAU STANDARD RETAIL AGREEMENT
COVAU CUSTOMER CHARTER
COVAU CONSUMER DATA RIGHT (CDR) POLICY
COVAU CANCELLATION POLICY
PRIVACY POLICY
TERMS OF USE
COVAU DIRECT DEBIT/CREDIT CARD REQUEST SERVICE AGREEMENT
HARDSHIP POLICY FOR NSW, QLD, ACT, SA, TAS
HARDSHIP POLICY FOR VIC
HARDSHIP POLICY BROCHURE FOR VIC
FAMILY VIOLENCE POLICY NSW, QLD, SA, ACT & TAS
FAMILY VIOLENCE POLICY VIC
COMPLAINTS AND DISPUTE RESOLUTION POLICY
GUARANTEED SERVICE LEVELS FOR SMALL CUSTOMERS (ACT)
MODERN SLAVERY STATEMENT
